Shipping & Returns

SHIPPING POLICY

 

- Please give 1 - 3 business days as these cards are a handmade on demand basis. 
- USPS Standard Shipping. 
- Will be shipped in a 6 X 8 inch flat rigid photo mailer and will write "Do Not Bend" on it.
- One rigid photo mailer can fit up to 5 cards and 5 envelopes. To reduce plastic usage, there will be no cellophane bag and bubble wrap.

RETURN POLICY


We care about your satisfaction!

 

For shipped products, we accept returns within 14 days of your shipping confirmation. However, we will not be able to refund the shipping cost. If anything arrives in a damaged condition, we will replace it for you free of charge. Please contact kdvcreates@gmail.com to make a Return Authorization.

 

If 14 days have gone by since the shipping date, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. 

 

Printable artworks, sold as digital files are not refundable. After payment, a confirmation email is sent containing a link to download the product. The link is valid for 30 days. If there are any issues after following the above steps, please contact us.

 

Due to the nature of original personalized items, they cannot be exchanged or returned for a refund. We take extra care in shipping original artwork, but exceptions may happen where a refund is warranted in the case of damaged artwork on arrival.